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FREE SHIPPING ON ORDERS OVER $100 (US) OR $200 (GLOBAL)

TERMS & CONDITIONS

Overview

Saligia.com (hereinafter "the Website") is the property of SALIGIA LLC (here after “the Company”), a limited company, with its office at 651 N Broad St, Suite 206, Middletown, New Castle, Delaware, the United States. These general terms of sales apply to all orders through the website. These terms are subject to modification and updates; accordingly, the terms applicable to product orders by customers are those applicable on the date of the order on the website.

1.The Customer

To be a Customer of the Website you must be a consumer, of legal age and with full legal capacity or to be authorized by your parents to order on the Website. The personal information you give to the Company when opening your customer account or upon any order you may place must be complete, accurate and up to date. The Company would not be responsible for undelivered products should the data prove incorrect. The Company reserves the right to cancel any order should the IP address of the customer be located in a country different from the billing and/or delivery address.

2.The Products

The products offered for sale are those featured on the Website. The Company makes every effort to accurately present and describe the products to inform the Customer at best. It is, however, possible that the Website may contain minor errors, which you recognize and accept. In the event of any non-compliance of the product delivered with its description on the Website, the Company agrees to remedy such non-compliance by either exchange or pay back (totally or partly) the invoiced product.

3.Ordering Products

The acceptance of orders placed on the Website is subject to compliance with the procedure set up by the Company. This takes the form of a series of succeeding screen pages indicating the steps to be taken by customers to validate their order. You will have the possibility, before final validation of your order, to verify the order details and the total price, and to correct any possible errors, before confirming it and expressing your acceptance. Every confirmed order applies as a sale contract and an acceptance of all the present stipulations.

The Company is entitled to refuse any order made by a customer with whom a dispute exists in connection with the payment of a former order, as well as any order that is not compliant with these general terms of sale. In such cases, the Company will inform the customer by e-mail. Unless the customer contacts us to correct the error or the non-compliance with these general terms of sale, we reserve the right not to process the order.

Once you have validated your order, The Company will promptly confirm receipt by sending you an e-mail to the address provided to us. In that aim, you formally accept the use of e-mail by the Company to confirm the content of your order. This confirmation e-mail will include all of the information provided by you, as well as the accepted price and terms of payment with an indication, as the case may be, of any possible difficulties or reservations in respect of the order. For each product, you will also receive, upon delivery, written confirmation of the price paid and of the shipping fees applicable to you.

4.Choice of Price

The prices displayed on the Website are in Dollar, shipping excluded. The total price of the order (shipping fees included) is mentioned in the Shopping Bag. The Company reserves the right to modify the prices at all times but the prices invoiced to customers are those applicable on the date of the order, subject to stock.

5.Payment Methods

To pay your order, you may use a credit card or use Paypal. For credit card payments: the Customer has access to a dedicated space made available by our bank, Crédit Mutuel, which ensures the security and recording of the payment order. To this effect, the Customer expressively authorizes The Company to debit its account accordingly to the amount of the ordered products. Data registered and saved by The Company act as a proof of order and of all transactions done. Data registered by the payment system act as a proof of the financial transactions.

For payment via Paypal, please follow the instructions online. After the Paypal payment page, you will be redirected to saligia.com where you need to click on PROCEED TO PAYMENT in order to confirm the transaction. A complete order review page will appear confirming your order.

6.Delivery

The Company will make delivery to the address you give in your order, it being specified that this must be your place of residence or that of any other individual of your choice residing in any of the member countries of the European Union, Switzerland, Norway, the US, Canada, Australia, New Zealand, Singapore, South Korea, Japan, Israel, (Deliveries will not be made to hotels or PO boxes).

In the territories listed above outside the European Union, it is recalled that delivery may be delayed for so long as customs formalities and duties have not been carried out or paid by you, and you agree to this.

To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as, inter alia, road number, building number, staircase number, access codes, names and/or phone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.

Mentioned lead times are indicative of the average time to process order and to delivery it. The Company would not be held responsible for a delayed delivery due to external causes.

In case of damaged delivery (already opened, missing product...), the Customer is due to notify the transport service and The Company, by any means, and his/her refusal of the product within 5 days following the delivery.

You may visit this page for our Shipping Policy.

7.Returns & Exchanges

We aim to give you the best experience, but if you are dissatisfied with your recieved products, we’re pleased to offer you a refund.Please issue the refund request within 30 days of receiving. We will process it within 2-3 days upon receiving your request.

You may visit this page for our Returns Policy.

8.Warranties

Every order is submitted to the Customer's acceptance of the terms & conditions of use, which are subject to French law. In case of litigation, a French Court shall have the exclusive jurisdiction to resolve it. In case of problem or complaint, the Customer may address to the Customer Service department to find a mutual agreement.

9.Use of Your Information

You may visit this page for our Privacy Policy.