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SHIPPING
Which countries do we ship to?
We currently offer worldwide shipping to most countries and regions. Our shipping packaging is specially designed to withstand the rigors of complex transportation environments, ensuring that your items arrive in perfect condition. We partner with renowned global carriers such as UPS and DHL, experts in the field of logistics and transportation.
What delivery options do I have?
We offer you different shipping options based on your delivery country or region:
US:
- Free shipping over $100
- DHL Express: $15 (1-3 business days)
Canada and Europe:
- Free shipping over $200
- DHL Express Worldwide: $30 (3-5 business days)
Other Countries:
- Free shipping over $200
- DHL Express Worldwide: $30 (5-7 business days)
Orders within the United States will typically be shipped from our California warehouse within 1-2 business days after order placement. In cases of warehouse shortages, orders will be shipped from the nearest alternative warehouse.
How can I track my parcel?
As soon as we commence packing your order, we will send you a shipment confirmation email with delivery details and a link for tracking your order online. You can also track your order under 'MY ORDERS' when you log in to My Account. In addition, You can use this link to enter your order number and email address for tracking.
Sales Tax and Duties
We collect sales tax in the U.S. as required by law. The exact sales tax for your order will be calculated and displayed after you enter your address information during checkout. For international orders, additional duties and taxes may be required upon the package's arrival in your country. These charges are the responsibility of the recipient and are determined by the customs authority of the destination country. While we will provide guidance through the process, please note that we have no control over these charges.
If you choose to refuse delivery due to these charges, the cost of return shipping and any additional fees incurred will be deducted from your refund once the package is returned to our warehouse.
Which countries do we ship to?
We currently offer worldwide shipping to most countries and regions. Our shipping packaging is specially designed to withstand the rigors of complex transportation environments, ensuring that your items arrive in perfect condition. We partner with renowned global carriers such as UPS and DHL, experts in the field of logistics and transportation.
What delivery options do I have?
We offer you different shipping options based on your delivery country or region:
US:
- Free shipping over $100
- DHL Express: $15 (1-3 business days)
Canada and Europe:
- Free shipping over $200
- DHL Express Worldwide: $30 (3-5 business days)
Other Countries:
- Free shipping over $200
- DHL Express Worldwide: $30 (5-7 business days)
Orders within the United States will typically be shipped from our California warehouse within 1-2 business days after order placement. In cases of warehouse shortages, orders will be shipped from the nearest alternative warehouse.
How can I track my parcel?
As soon as we commence packing your order, we will send you a shipment confirmation email with delivery details and a link for tracking your order online. You can also track your order under 'MY ORDERS' when you log in to My Account. In addition, You can use this link to enter your order number and email address for tracking.
Sales Tax and Duties
We collect sales tax in the U.S. as required by law. The exact sales tax for your order will be calculated and displayed after you enter your address information during checkout. For international orders, additional duties and taxes may be required upon the package's arrival in your country. These charges are the responsibility of the recipient and are determined by the customs authority of the destination country. While we will provide guidance through the process, please note that we have no control over these charges.
If you choose to refuse delivery due to these charges, the cost of return shipping and any additional fees incurred will be deducted from your refund once the package is returned to our warehouse.
